Typically, the process is straightforward as we handle both design and manufacturing in our Melbourne facility. Our skilled team is well-versed in customization and can offer tailored advice on optimal proportions for various components. Rest assured, stability and suitability for intended use are always prioritized in our recommendations.

Yes, we are by far and away the leading experts in this field in Australia. We are experts at customization and solution design. In situations most would find daunting or impossible, our team can create solutions in minutes. Not only can we customize, but if we do not have an existing product range to suit an architectural design intent, we have the capability to swiftly develop new products as needed. Rest assured, we will always do this within the constraints of our high warranty standards.

We set ourselves apart from many competitors, particularly those engaging with budget overseas suppliers, by adhering to strict ethical standards regarding intellectual property including proprietary or protected designs. We proudly advocate for Australian-made products and remain committed to upholding the integrity of original designs. Our reputation stands firm against any association with unethical practices of design imitation.

Our standard turnaround time ranges from 8 to 10 weeks, varying based on project size and complexity. Larger projects may require additional time. All manufacturing is conducted in-house at our Melbourne facility, ensuring full control over the process.

No. While we pride ourselves on being the most flexible and dependable furniture supplier in Australia, we maintain firm adherence to our terms of trade. While we are committed to ensuring customer satisfaction and reliability, we are unable to alter our terms of trade under any circumstances.

Yes, as standard practice, accredited furniture freight specialists handle delivery, placement, and rubbish removal for all our quotes, unless otherwise specified.

Our furniture is meticulously designed, manufactured, and quality tested inhouse. Rest assured, all furniture leaves our Melbourne factory fully finished, assembled, and ready for use, eliminating the hassle of on-site assembly. We understand the concerns associated with assembling imported furniture and prioritize delivering products that are reliable and ready for immediate use. Leave the assembly to us—we’ve got it covered at our factory!

It truly is a case of “you get what you pay for”. We steer clear of cheap freight options as they always come with negative consequences. General freighters carry boxes and pallets, cheaper imports are often delivered this way, while accredited furniture freighters can carry fully assembled furniture and will take responsibility for the furniture’s condition. This includes timely delivery, precise placement, and thorough rubbish removal. Furthermore, they often have the flexibility to accommodate to changing deadlines. We prioritize reliability, ensuring our commitments and our customers’ expectations are consistently met.

We fully understand the challenges associated with fluctuating construction timelines, particularly in the aftermath of Covid. Our significant advantage lies in our expansive Melbourne manufacturing plant, and the storage space it provides. Rest assured, we’ve got you covered should you encounter a delay onsite. When you’re ready, within reason, we’ll ensure timely delivery. Unlike many companies relying on cheap imports, we won’t simply drop a container in your car park for others to unload. Your convenience and satisfaction are our top priorities.